Refund policy
At Kahu Trace, we want you to love your fit. If something isn’t right, here’s how we handle returns and exchanges:
Returns & Exchanges:
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We accept returns or exchanges within 14 days of delivery.
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Items must be unused, unwashed, and in original condition.
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To request a return or exchange, please email us at [your email] with your order number.
Refunds:
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Once we receive your return, we’ll process your refund within 5 business days.
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Refunds are issued to the original payment method.
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Shipping costs are non-refundable.
Exchanges:
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If you want a different size or item, we’ll send a replacement once we receive your return.
Customers are responsible for return shipping costs. Shipping costs are non-refundable