Refund policy

At Kahu Trace, we want you to love your fit. If something isn’t right, here’s how we handle returns and exchanges:

Returns & Exchanges:

  • We accept returns or exchanges within 14 days of delivery.

  • Items must be unused, unwashed, and in original condition.

  • To request a return or exchange, please email us at [your email] with your order number.

Refunds:

  • Once we receive your return, we’ll process your refund within 5 business days.

  • Refunds are issued to the original payment method.

  • Shipping costs are non-refundable.

Exchanges:

  • If you want a different size or item, we’ll send a replacement once we receive your return.

 

Customers are responsible for return shipping costs. Shipping costs are non-refundable